Terms of Service

Acceptance of these terms

By using the website, sending a form or signing in to the partner area, you agree to these Terms. If you don't agree, please don't use the website. You must be at least 18 years old to send a form or create a partner account.

About SpringUp and this website

SpringUp is a Social Security Administration–approved Employment Network under the Ticket to Work program. We provide career counseling, job search help and benefits counseling to people ages 18 through 64 who receive Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI). Our Ticket to Work services are free for those beneficiaries.

SpringUp is not the Social Security Administration and is not a government agency. Taking part in Ticket to Work is voluntary, and decisions about eligibility and benefits are made by the Social Security Administration.

Information on this website

Website content about Ticket to Work, work incentives and Social Security benefits is general information. It is not legal, financial or benefits advice for your situation, and program rules can change. Before making decisions about work and your benefits, talk with one of our certified benefits counselors or the Social Security Administration. We work to keep the website accurate, but we don't promise that it is complete or up to date, and we don't guarantee any job, earnings or benefit result.

Forms and the information you send

• Information you send through our contact, referral, career and partner forms must be accurate and yours to share.
• Referrals: only refer someone who knows about the referral and agreed to be contacted by SpringUp.
• Career applications: sending an application doesn't create a job offer or an employment relationship.
• Sending a form doesn't by itself make you a SpringUp client or assign your Ticket to us; that happens only when we both agree and the Ticket is assigned under Social Security's rules.
• Don't send sensitive information such as a Social Security number, medical records or bank details through the website's forms; we'll ask for what we need through a secure process.

Text messages (SMS)

If you agree to receive text messages from Springup Solutions, LLC, we may text you about your inquiry, referral or services, such as appointment reminders and follow-ups. Message frequency varies, and message and data rates may apply. Reply STOP to stop at any time, or HELP for help, or call (877) 360-6005. Consent to text messages is not a condition of receiving our services. Carriers are not liable for delayed or undelivered messages. Our Privacy Policy explains how we handle your mobile information; we never share it with third parties for their marketing.

Referral partners and the partner area

• Partner registration is reviewed by SpringUp. Becoming a partner requires a signed partner agreement, which controls if it conflicts with these Terms.
• Keep your partner sign-in private, don't share your account, and tell us right away at info@SpringUpSolutions.com if you think someone else has used it.
• You're responsible for activity under your account and for having permission to refer each person you refer.
• We may suspend or end partner access, for example if these Terms or the partner agreement are broken, or the partnership ends.

Acceptable use

When using the website, you agree not to:

• send false or misleading information, or pretend to be someone else;
• send spam, or use automated tools to fill in forms or collect content from the website;
• upload files with viruses or other harmful code, or anything unlawful, abusive or that infringes someone's rights;
• try to get into accounts, data or parts of the website you aren't allowed to use, or get around its security; or
• interfere with the website or overload it.

Content and trademarks

The website's text, design, graphics and logos belong to SpringUp or its licensors and are protected by law. You may view and print pages for your own, non-commercial use. Don't copy, change or republish them for other purposes without our written permission. "Ticket to Work" and Social Security names belong to the Social Security Administration; our use of them describes our role in the program and doesn't mean SSA endorses this website.

Links to other websites

The website links to other websites, such as the Social Security Administration and Ticket to Work program sites. We don't control them and aren't responsible for their content, policies or availability.

Privacy

Our Privacy Policy explains what information we collect through the website, how we use and protect it, and your choices. It forms part of these Terms.

Disclaimers

The website is provided "as is" and "as available". To the fullest extent permitted by law, SpringUp disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't promise that the website will always be available, error-free or free of harmful components.

Limitation of liability

To the fullest extent permitted by law, SpringUp will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising from or related to your use of the website. Nothing in these Terms limits liability that can't be limited under applicable law.

Governing law

These Terms are governed by the laws of the State of South Carolina and applicable U.S. federal law, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Richland County, South Carolina.

Changes to these terms

We may update these Terms from time to time. The date at the top of this page shows when they last changed. Using the website after a change means you accept the updated Terms.

Contact us

Questions about these Terms? We're happy to help.